Terms & Conditions

1. About us

This website is operated by RUPA FRUIT & VEG LIMITED (“Rupa Foods”, “we”, “us” or “our”), a company registered in England and Wales (company number 03209602) with its registered office at 15a Putney Road West, Leicester, LE2 7TD.

We are a UK-based frozen food wholesaler supplying ethnic vegetables, herbs and ready-to-use ingredients to retailers, wholesalers and food businesses.

2. Using this website

By accessing or using this website, you agree to these terms. If you do not agree, please do not use the site.

You may use this website for lawful purposes only. You must not use it in any way that is unlawful, fraudulent, harmful, or that could damage, disable, or impair the site or interfere with any other person's use of it.

We may update, suspend, or withdraw any part of the website at any time without notice.

3. Information on this website

Product descriptions, images, specifications, and availability information on this website are provided for general information only. We make reasonable efforts to keep content accurate and up to date, but we do not guarantee that descriptions, images, or other content are complete, current, or error-free.

Nothing on this website constitutes an offer to sell goods. Any supply of products is subject to separate agreement, availability, and our acceptance of an order.

4. Orders and contracts

This website is intended to help you learn about our range and contact us. Wholesale orders are placed and confirmed separately, for example by email or telephone, and are governed by the terms agreed at the point of order unless otherwise stated in writing.

We reserve the right to refuse or cancel any order before acceptance. A contract for the supply of goods is formed only when we confirm acceptance of your order.

5. Pricing, payment and delivery

Prices, payment terms, minimum order quantities, and delivery arrangements are agreed on a business-to-business basis and may vary depending on the customer, product, and location.

Delivery times and areas are indicative only. We are not liable for delays caused by events outside our reasonable control.

6. Intellectual property

All content on this website, including text, graphics, logos, images, and layout, is owned by or licensed to Rupa Foods and is protected by copyright, trade mark, and other intellectual property laws.

You may view and print pages from the site for your own internal business reference. You must not reproduce, distribute, modify, or use any content for commercial purposes without our prior written consent.

7. Limitation of liability

To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from your use of, or inability to use, this website, or from reliance on information published on it.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

If you are a business customer, our total liability to you in connection with your use of this website shall be limited to £100, except where the law does not allow such a limit.

8. Links to other websites

This website may include links to third-party websites for your convenience. We do not control and are not responsible for the content, policies, or practices of those sites.

9. Privacy

Our use of personal data is described in our Privacy Policy.

10. Changes to these terms

We may revise these terms from time to time. The version published on this page at the time you use the website applies. Please check this page periodically for updates.

11. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer resident in another part of the United Kingdom you may also bring proceedings in your local courts where required by law.

12. Contact us

If you have any questions about these terms, please contact us:

Email: contact@rupafoods.co.uk
Telephone: +44 (0)794 660 2880
Or visit our Contact Us page.

Last updated: June 2026